FAQs

About Bell and Bubble Bath Co.

What makes your products unique?
All our products contain magnesium oil, a powerful ingredient known for its skin-soothing and muscle-relaxing properties. We use carefully selected fragrance profiles and ensure our formulations prioritize hydration and skin safety.

Are your products tested on animals?
No. Bell and Bubble Bath Co. is committed to cruelty-free practices, and our products are not tested on animals.

Are your products vegan?
Yes, all our products are vegan and made without animal-derived ingredients.

Orders & Shipping

How can I place an order?
You can place an order directly on our website. Visit our Shop page, select your favorite products, and proceed to checkout.

What payment methods do you accept?
We accept all major credit cards, PayPal, and other secure payment options displayed during checkout.

When will I receive my order?
Orders are typically processed within 2-3 business days and shipped via standard shipping, which takes 5-7 business days to arrive. You will receive a tracking number once your order has shipped.

Can I track my order?
Yes, you will receive an email with a tracking link as soon as your order ships. Use this link to monitor the status of your delivery.

Returns & Exchanges

What is your return policy?
We want you to love your Bell and Bubble Bath Co. products! If you’re not completely satisfied, you can return unused and unopened products within 30 days of purchase for a full refund. Please contact our customer service team for return instructions.

What if my order arrives damaged?
We’re sorry for the inconvenience. If your order arrives damaged, please contact us within 7 days of delivery with your order number and photos of the damaged items. We’ll replace the damaged items or issue a refund.

Can I exchange a product?
We currently do not offer exchanges. However, you can return an unopened product for a refund and place a new order for the desired item.

Product Information

What are the key ingredients in your products?
Our products are enriched with magnesium oil for its hydrating and relaxing benefits. We also use nourishing oils and carefully curated fragrance blends to enhance your bathing experience.

Are your products safe for sensitive skin?
Yes, our formulations are designed to be gentle and safe for all skin types, including sensitive skin. However, if you have specific skin concerns or allergies, we recommend performing a patch test before use.

Can kids use Bell and Bubble Bath Co. products?
Yes, our products are safe for kids, and we even offer fun, family-friendly scents like Bubble Loops, inspired by Fruit Loops.

How should I store your products?
Store your products in a cool, dry place away from direct sunlight to maintain their quality.

Contact Us

How can I reach customer support?
You can contact our customer support team via email at support@bellandbubble.com. We’re here to help with any questions or concerns you may have.

Do you have social media accounts?
Yes! Follow us on Instagram and TikTok @bellandbubble for updates, tips, and exclusive promotions.